mire

The Apostle Peter wrote, “A sow, after washing, returns to wallowing in the mire” (2 Peter 2:22 NASB).

When a customer has a problem, focus on determining a permanent solution rather than just responding to the immediate need.

Replacing defective merchandise or having to send orders by express freight because they are not processed in a timely manner is expensive to you and aggravating to your buyer.

Most customers understand the first time but lose patience when repeatedly dealing with the same problem.

Focus on even the little details that create issues, and then your costs will be reduced and customer relations strengthened.

The Apostle Peter wrote, “A sow, after washing, returns to wallowing in the mire” (2 Peter 2:22 NASB).

A reality in business is that once we correct a colleague, positive change does not always occur.

Make a point of following up and verifying that your instructions have been understood and acted upon.

Often, the difference between a great manager and a manager with only good ideas is the ability to transmit key instructions and then follow through and determine that action was taken.

Then, when you seek changes from staff, action will follow.